Shipping & Returns
Orders:
Orders placed and paid on working days before 17:00 will be shipped the same day. Our packages are collected daily and delivered to your home FREE (from € 20,-) by PostNL. As soon as it arrives at the depot you will receive a track & trace by email so that you can follow your order. For beach towels & towels with name and other personalized towels the delivery time is approximately 2 working days. If you need an order quickly, please let us know! We will then process your order as soon as possible. For questions you can send an email to info@handdoek.nl or call our customer service 0251 - 756045 .
Order time | Delivery time |
Monday before 5:00 PM | Tuesday |
Tuesday before 5:00 PM | Wednesday |
Wednesday before 5:00 PM | Thursday |
Thursday before 5:00 PM | Friday |
Friday before 5:00 PM | Saturday |
Saturday | Tuesday |
Sunday | Tuesday |
Money back guarantee!
If a product is damaged or does not meet your expectations, you can simply return it. When we have received the products in good order, the purchase amount will be refunded to you immediately.
Attention! Personalized products cannot be returned! except for mistakes made by us.
Returns:
If you are not satisfied with a product, let us know! You can send an email to info@handdoek.nl or call our customer service 0251-756045. The shipping costs are for your own account.
Return address:
Towel.nl
The Clog 5
1948 NZ Beaverwijk